PBX Sales Are Growing Again
According to a study released in June by Eastern Management Group, sales of PBXs in 2010 grew 16 percent over 2009. Moreover, SIP Trunks are installed on 45 percent of newly installed IP PBXs. This remains consistent with what many of the Broadvox VARs are experiencing. The growth in PBX sales is crossing SMBs and enterprises with each looking to benefit from decreased cost and improved productivity through PBX upgrades, replacement and new installs.
The market leaders are the usual suspects with a couple of surprises. Cisco improved its position as the market leader with 34.76 percent of the market. Among large systems, only Avaya is close with a 23.33 percent share. I very much agree that Avaya has proven to be quite resourceful in absorbing the Nortel enterprise business and growing it in conjunction with their existing and new product lines. However, the biggest surprise has been the success of Panasonic.